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Last updated: June 15, 2026
Version: 2026-06-15
This summary highlights the essentials. The full sections below give the detail. If anything is unclear, contact us using the details at the end.
BrainIgn is an AI powered learning platform. For the purpose of data protection law, BrainIgn is the data controller responsible for your personal information. We are based in Lagos, Nigeria, and we serve learners around the world. You can reach our privacy team at privacy@brainign.com. Users in the European Union and the United Kingdom may contact us at the same address for any data protection matter.
We use the information we collect for the purposes below. For users in the European Union, the United Kingdom, and Nigeria, each purpose relies on a legal basis under data protection law:
We do not sell your personal information, and we do not share it for cross context behavioural advertising. We share information only in these situations:
We operate globally and use service providers in several countries, including providers based in the United States. This means your information may be transferred to, and processed in, countries outside your own, including outside the European Economic Area, the United Kingdom, and Nigeria. When we transfer personal data across borders, we rely on appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission and the United Kingdom, or transfers to countries recognised as providing an adequate level of protection. You can contact us to learn more about these safeguards.
BrainIgn uses third party AI models to generate tutoring content. The contents of your chat messages, including uploaded images and files, are sent to these providers so they can produce a response. We choose providers that do not use your data to train their public models, and we send only what is necessary for each request. We use your activity to adapt the difficulty and style of your lessons, but we do not make decisions that produce legal or similarly significant effects about you through solely automated means. If you have questions about how automated personalisation works, contact us.
BrainIgn is open to learners at any level, including secondary school. You must be at least 13 years old to create an account. If you are under 18, you must use BrainIgn with the permission of a parent or legal guardian, and that adult is responsible for the account. We do not knowingly collect personal information from a child under 13. In the United States, this follows the Children's Online Privacy Protection Act. In the European Union and the United Kingdom, where processing relies on consent, a parent or guardian must provide it for users below the age set by local law, which is 16 in parts of the European Union and 13 in the United Kingdom. A parent or guardian may review, correct, or request deletion of a child's information by writing to parents@brainign.com. If you believe a child under 13 has provided us with personal information, contact us and we will remove it.
Depending on where you live, you have rights over your personal information. We honour these rights for all users wherever practical.
If you live in a state with a comprehensive privacy law, such as Virginia, Colorado, Connecticut, or Texas, you have similar rights to access, correct, delete, and obtain a copy of your data, to opt out of targeted advertising and sale, and to appeal a decision about your request.
To exercise any of these rights, write to us at privacy@brainign.com. You can delete your account at any time from your account settings. We may need to verify your identity before acting on a request, and we will respond within the time required by law, which is normally within one month in the European Union and the United Kingdom and within 45 days in California.
We use cookies and similar technologies to keep you logged in, remember your preferences, measure how the platform is used, and protect against fraud. Essential cookies are required for the platform to work. Where the law requires it, we ask for your consent before setting non essential cookies, and you can change your choice at any time. You can also control cookies through your browser settings, although disabling some of them will affect how BrainIgn works.
We keep your information for as long as your account is active and for a limited period afterwards to satisfy legal, tax, and operational requirements. When you delete your account, we delete or anonymise your personal information unless we are required to retain it by law. Backups are purged on a rolling schedule.
We use technical and organisational measures to protect your information, including encryption in transit, access controls, and audit logging. Payment information is handled by payment providers that meet recognised security standards. No system is perfectly secure, so we cannot guarantee absolute protection. If you believe your account has been compromised, contact us immediately, and we will notify you and the relevant authorities of a data breach where the law requires it.
We hope to resolve any concern you raise with us directly. You also have the right to complain to a data protection authority. In the United Kingdom this is the Information Commissioner's Office. In the European Union it is the authority in your country, which you can find through the European Data Protection Board. In Nigeria it is the Nigeria Data Protection Commission. In California it is the California Privacy Protection Agency or the California Attorney General.
We may update this Privacy Policy from time to time. When we make material changes, we will update the date and version at the top and, where appropriate, send you a message. Continued use of BrainIgn after a change means you accept the updated policy.
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: privacy@brainign.com
Or visit our Contact Page