Loading
Last updated: September 11, 2026
Version: 2026-09-11.2
This summary highlights the essentials. The full sections below give the detail. If anything is unclear, contact us using the details at the end.
BrainIgn is an AI powered learning platform. For the purpose of data protection law, BrainIgn is the data controller responsible for your personal information. We are based in Lagos, Nigeria, and we serve learners around the world. You can reach our privacy team at privacy@brainign.com. Users in the European Union and the United Kingdom may contact us at the same address for any data protection matter.
A BrainIgn user can send you a link asking you to pay for their subscription. You can pay one without creating an account. If you do, we process a small amount of information about you even though you are not a user, and this section explains it.
We never see or store your card details. Those go directly to our payment provider. Our lawful basis is performing the payment you asked us to take, and our legitimate interest in preventing payment fraud.
The link itself shows you the first name and last initial of the person you would be paying for, and what they are buying, so you can tell you have the right person. It does not reveal their email address or anything else about them.
If what you are paying for is money added to that person's wallet rather than a single purchase, we also show them your name and email address, so they know who funded their balance. We keep that record for as long as we keep the payment record, because money added to a wallet can be spent later and we need to be able to trace what paid for what.
If you ask us to email a payment link to another person, you give us their email address and optionally their name. We use those only to send that one message and to keep a record that it was sent. We do not use them for marketing. Only send a payment link to someone who is expecting to hear from you.
Anyone can report a piece of content on BrainIgn, whether or not they have an account. When you report something we record what you reported, the reason you chose, and anything you write in the details box.
If you are claiming that content infringes a copyright you hold, we also ask for your name and a contact address. We need those to reply to you about the claim and to keep a record of who asked for the content to be removed. We use them for that and nothing else. If you are signed in, your account is attached to the report as well.
We keep reports and what we decided about them for as long as we keep the content they concern, and for a reasonable period afterwards, because a person whose content was removed may challenge that decision and we need to be able to explain it. Our lawful basis is our legitimate interest in handling complaints about content we host and in meeting our legal obligations to act on them.
We use the information we collect for the purposes below. For users in the European Union, the United Kingdom, and Nigeria, each purpose relies on a legal basis under data protection law:
We do not sell your personal information, and we do not share it for cross context behavioural advertising. We share information only in these situations:
We operate globally and use service providers in several countries, including providers based in the United States. This means your information may be transferred to, and processed in, countries outside your own, including outside the European Economic Area, the United Kingdom, and Nigeria. When we transfer personal data across borders, we rely on appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission and the United Kingdom, or transfers to countries recognised as providing an adequate level of protection. You can contact us to learn more about these safeguards.
BrainIgn uses third party AI models to generate tutoring content. The contents of your chat messages, including uploaded images and files, and the work you send to ScorePad, are sent to these providers so they can produce a response. We choose providers that do not use your data to train their public models, and we send only what is necessary for each request. We use your activity to adapt the difficulty and style of your lessons, but we do not make decisions that produce legal or similarly significant effects about you through solely automated means. If you have questions about how automated personalisation works, contact us.
BrainIgn is open to learners at any level, including secondary school. You must be at least 13 years old to create an account. If you are under 18, you must use BrainIgn with the permission of a parent or legal guardian, and that adult is responsible for the account. We do not knowingly collect personal information from a child under 13. In the United States, this follows the Children's Online Privacy Protection Act. In the European Union and the United Kingdom, where processing relies on consent, a parent or guardian must provide it for users below the age set by local law, which is 16 in parts of the European Union and 13 in the United Kingdom. A parent or guardian may review, correct, or request deletion of a child's information by writing to parents@brainign.com. If you believe a child under 13 has provided us with personal information, contact us and we will remove it.
Depending on where you live, you have rights over your personal information. We honour these rights for all users wherever practical.
If you live in a state with a comprehensive privacy law, such as Virginia, Colorado, Connecticut, or Texas, you have similar rights to access, correct, delete, and obtain a copy of your data, to opt out of targeted advertising and sale, and to appeal a decision about your request.
To exercise any of these rights, write to us at privacy@brainign.com. You can ask for your account to be deleted at any time from your profile, as described under data retention below. We may need to verify your identity before acting on a request, and we will respond within the time required by law, which is normally within one month in the European Union and the United Kingdom and within 45 days in California.
We use cookies and similar technologies to keep you logged in, remember your preferences, measure how the platform is used, and protect against fraud. Essential cookies are required for the platform to work. Where the law requires it, we ask for your consent before setting non essential cookies, and you can change your choice at any time. You can also control cookies through your browser settings, although disabling some of them will affect how BrainIgn works.
To keep BrainIgn safe, we assign your device a unique identifier that is stored in a secure, browser-managed (httpOnly) cookie and kept for up to two years. Together with your IP address and device and browser characteristics, we use this identifier to detect and prevent abuse, including the creation of multiple accounts from a single device, referral manipulation, and attempts to evade account restrictions. For these fraud-prevention purposes we may link together accounts that are used on the same device or that share the same identifiers, and members of our team may review those links. This identifier is used only within BrainIgn to protect the service. It does not track your activity across other companies' websites, and we do not use it for advertising. Our legal basis is our legitimate interest in operating a secure service and preventing fraud.
We keep your information for as long as your account is active and for a limited period afterwards to satisfy legal, tax, and operational requirements. Backups are purged on a rolling schedule.
You can ask for your account to be deleted at any time from your profile. When you do, we sign you out on every device, email you to confirm, and delete the account 30 days later. If you sign in during those 30 days, the request is cancelled and your account stays as it was. We ask you to settle any money in your wallet, and any Campus Market order, task, or dispute that is still open, before the request can be made, because signing in to deal with them would cancel it.
When the 30 days are up, we delete your profile, your conversations with the tutor, your notes and recordings, your files, your practicals, the work you gave ScorePad, your progress, and your rewards, and we email you once more to say it is done. We keep three kinds of record:
If you helped build BrainIgn, for example as a member of our team or a contributor, the course material and other content you made for the platform stays, credited to a deleted account rather than to you.
Payment requests, meaning the record of a link asking someone else to pay, are deleted automatically one year after they are created. The record of the payment itself is kept separately for as long as tax and accounting law requires.
The record of the days you used BrainIgn is deleted 90 days after the day it describes. Work you gave ScorePad is kept until you delete it or your account is deleted, as described in the section on ScorePad.
Virtual Lab practicals stay in your Lab Notebook for as long as your account is open, so that you can look back at what you did and at how it was marked. A practical you start and do not finish can be closed from the bench, and a practical that has been marked is kept as part of your learning record.
Wallet records, meaning money added, money spent, and the link between the two, are financial records. We keep them for as long as tax and accounting law requires, even after an account is closed, because they evidence payments we received.
We use technical and organisational measures to protect your information, including encryption in transit, access controls, and audit logging. Payment information is handled by payment providers that meet recognised security standards. No system is perfectly secure, so we cannot guarantee absolute protection. If you believe your account has been compromised, contact us immediately, and we will notify you and the relevant authorities of a data breach where the law requires it.
If you apply to become a contributor we collect your school and course details, what you write about why you want to contribute and any teaching experience, and a photograph of you. The photograph is used for one purpose only: letting a reviewer confirm that a real person applied. It is visible to reviewers, and it is never shown to other students or used to identify you anywhere else on the platform.
We delete the photograph as soon as its purpose is spent. If your application is rejected, or the assessment window closes without a submission, the image is removed from our storage and from our records rather than archived.
Study material you upload during the assessment is kept as part of your application record, including when your application is not accepted. Material from applicants we do not accept is not published, is not added to our content library, and is not used to teach other students. You can ask us to delete it, and the rights described under your rights below apply to it.
We hope to resolve any concern you raise with us directly. You also have the right to complain to a data protection authority. In the United Kingdom this is the Information Commissioner's Office. In the European Union it is the authority in your country, which you can find through the European Data Protection Board. In Nigeria it is the Nigeria Data Protection Commission. In California it is the California Privacy Protection Agency or the California Attorney General.
If you connect Telegram or Discord, we store the identifier that platform gives us for you, your handle there, the identifier of the private chat we message you in, and the answers you give to questions we send. We use these only to deliver your daily question and reminders and to credit your answers to your account.
We keep this for as long as the connection exists. Disconnecting removes it. We never sell it, and we never use it to find you on those platforms for any other purpose. What those platforms themselves record about your use of them is governed by their own privacy policies, not ours.
If you add our bot to a group, we store that group identifier, its name and how many members it has, so the bot knows where to post and whether the group is within the size we support.
Live audio in a study group travels directly between the people in the call. We do not record it, we do not store it, and it does not pass through our servers in a form we could keep. Your microphone is only opened when you press a button to join.
Spoken answers are different, and it matters that you know which is which. When you explain something out loud to be marked, that recording IS saved, alongside your other study material, so you can play it back later. Its words are sent to an AI provider to be transcribed and marked. Deleting the conversation deletes the recording, and closing your account removes it entirely.
The note taker is different again, and it is the one place where you can record other people. When you record a lecture we store the audio, any photographs of the board you add, the text your own device transcribed as you recorded, and the notes we generate from all of it. The audio is kept so that you can play the lecture back beside your notes.
A lecture recording usually contains the voice of the lecturer, and sometimes of students near you, none of whom chose to use BrainIgn. We hold that audio only to produce your notes and to play back to you. We do not identify anybody in it, we do not build a voice profile from it, and we do not use it for anything else. Deciding whether you may record a room, and getting permission first, is your responsibility rather than ours, and our terms say so plainly.
Where your device could not transcribe the audio itself, we send that audio to an AI provider to be transcribed, and we send board photographs to one to be read. The corrected transcript and the notes are produced the same way. Those providers process the material on our behalf, under contract and only as instructed, in the same way as everything else described above.
A recording and its notes stay until you delete them. Deleting a note deletes the audio and the photographs with it, and closing your account removes them entirely. If you share a note by link, that link works for thirty days unless you revoke it sooner, and anybody holding it can read the notes and play the audio. If you are the lecturer and want a recording of your class removed, write to privacy@brainign.com and we will take it down.
When you ask ScorePad to mark a solution, we store the pages and any text you gave it, and the steps, marks, and feedback we produce, so that you can come back to the result and see each mark on the page it belongs to. To mark the work, we send the pages and the text to an AI provider, which processes them on our behalf, under contract and only as instructed, in the same way as everything else described above.
The work you upload may belong to somebody else. A teacher marking a class's scripts, for example, uploads work written by students who may never have used BrainIgn, and a script can carry its writer's name and handwriting. We hold that work only to mark it for the person who uploaded it and to show them the result. We do not identify the writer, we do not build a profile of them, and we do not use their work for anything else. Having the right to upload it is the uploader's responsibility, and our terms say so. If your work was uploaded without your agreement, write to privacy@brainign.com and we will remove it.
A marking stays in your history until you delete it. Deleting it deletes its pages from our storage, and deleting your account removes every marking you made.
Somebody who joins a live game with a PIN and no account gives us a display name and nothing else. We store that name and their score for the game, and delete both automatically within two days. We do not ask for an email address, we do not create an account, and we cannot identify them afterwards.
When we have something to tell you, we send it to one place rather than all of them. If you have BrainIgn open we simply show it there. Otherwise we use whichever of your phone, Telegram or Discord you used most recently, so that you get one message instead of three. Working that out uses only the timestamps of your own activity, and you can turn any channel off from your profile.
We may update this Privacy Policy from time to time. When we make material changes, we will update the date and version at the top and, where appropriate, send you a message. Continued use of BrainIgn after a change means you accept the updated policy.
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: privacy@brainign.com
Or visit our Contact Page