Terms of Service

Agreement to these terms

By creating an account or using BrainIgn, you agree to be bound by these Terms of Service and by our Privacy Policy. Acceptance is required to use the platform and is all or nothing. We ask you to accept both documents when you sign up, including when you sign up with a third party login such as Google. If you do not agree with any part of these terms, please do not use the service.

What BrainIgn is

BrainIgn is an AI tutor for learners at any level. You can use it to:

• Photograph or upload an assignment, problem set, or past question and receive a step by step walkthrough
• Ask for explanations on any topic and follow up in plain language
• Generate quizzes, flashcards, lecture notes, and exercises on demand
• Build a personalised study plan that walks you to exam ready
• Earn experience points, streaks, badges, and other rewards as you progress

Eligibility and your account

Creating an account

To use BrainIgn, you must create an account with accurate and current information. You are responsible for:

• Keeping your login credentials secure
• All activity that occurs under your account
• Notifying us promptly of any unauthorised access

Who can use BrainIgn

You must be at least 13 years old to create an account. If you are between 13 and 17, you must have permission from a parent or legal guardian to use BrainIgn, and that adult is responsible for the use of the account.

Children and parental consent

BrainIgn is not intended for children under 13, and we do not knowingly allow them to create an account. In the United States, under the Children's Online Privacy Protection Act, a parent or guardian must consent before a child under 13 uses an online service. A parent or guardian may review the child's information, request changes or deletion, and close the account at any time by writing to parents@brainign.com.

Acceptable use

You agree not to:

• Use the service for any unlawful purpose
• Share your account with others or sell access to it
• Attempt to bypass security or rate limiting measures
• Upload malicious content, viruses, or unsafe material
• Use the service to cheat on a real exam or assessment
• Copy, distribute, or resell our content without permission
• Reverse engineer the platform or attempt to extract our models
• Submit content that is illegal, harassing, or that violates the rights of others

Academic integrity

BrainIgn is built to help you understand and master your material. To use it well:

• Use walkthroughs to learn the method, not to copy answers
• Do not submit AI generated content as your own original work
• Follow your school or institution rules on AI assistance
• Do not use BrainIgn during a real exam or assessment

Plans and payments

Free and paid plans

BrainIgn offers a free plan and paid plans. Paid plans unlock more usage, deeper personalisation, and access to premium features. The current list of plans, prices, and what each one includes is available on the pricing page.

Billing, renewal, and cancellation

• Paid plans are billed in advance on a monthly or yearly basis
• Paid plans renew automatically at the end of each billing period. We disclose the renewal price before you pay
• You can cancel at any time from your account settings under billing, or by emailing support@brainign.com. Cancelling is as easy as subscribing
• Cancellation takes effect at the end of the current billing period, and you keep access until then
• Payments are non refundable except where required by law

Right to cancel for consumers in the European Union and United Kingdom

If you are a consumer in the European Union or the United Kingdom, you have the right to cancel a new paid plan within 14 days of purchase without giving a reason. To cancel, email support@brainign.com with the subject Cancellation Request. If you ask us to start the service during this period and then cancel, we may charge for the part of the service already provided.

Content and intellectual property

Our content

All content produced by BrainIgn, including walkthroughs, generated quizzes, flashcards, study plans, and other tutoring outputs, is intellectual property licensed to you for personal, non commercial study only. You may not resell, redistribute, or use it as the basis of a competing service.

Your content

You retain ownership of any content you upload, including questions, photos, files, and notes. By uploading content, you grant BrainIgn a worldwide, non exclusive licence to process, store, and use that content to provide and improve the service. We do not use your private content to train third party AI models.

No warranty

BrainIgn is provided on an as is and as available basis, without warranties of any kind, to the extent permitted by law. AI generated content can contain mistakes. For high stakes decisions, including clinical, legal, or safety related work, please verify what you read with your textbooks, lecturers, or qualified professionals.

Limitation of liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law. In particular, we do not exclude or limit our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Your statutory rights as a consumer or under data protection law, including the GDPR, the UK GDPR, the Data Protection Act 2018, and the Nigeria Data Protection Act

Subject to the above, and to the maximum extent permitted by law, BrainIgn is not liable for any indirect, incidental, special, or consequential damages, or for loss of profits, revenue, data, or savings. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose.

Indemnification

To the extent permitted by law, you agree to indemnify and hold BrainIgn harmless from claims, losses, and expenses that arise from your misuse of the service or your breach of these terms. This does not apply to matters caused by our own negligence or breach.

Suspension and termination

We may suspend or terminate your account if you breach these Terms or use the service in a way that puts BrainIgn or other users at risk. Where it is reasonable to do so, we will give you notice. You may close your account at any time from your account settings.

Dispute resolution

If you have a concern, please contact us first so we can try to resolve it. Write to legal@brainign.com with details of the issue and what you would like us to do, and we will respond within 30 days. If we cannot resolve the matter, you keep all rights to bring a claim, including in a small claims court where available. Nothing here requires you to give up a right to go to court that the law gives you.

Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute. This does not deprive you of the protection of any mandatory rules of the country where you live. If you are a consumer in the European Union, the United Kingdom, or a United States state with consumer protection laws, you keep the rights granted to you there, and any unfair or unconscionable term is not enforceable against you.

Changes and severability

We may update these Terms from time to time. When we make a material change, we will update the date and version at the top of this page and, where appropriate, notify you in the platform or by email. Continued use after a change means you accept the updated Terms. If any part of these Terms is found to be unenforceable, the rest remains in effect.

Contact Information

If you have questions about these Terms of Service, please contact us at: